Going Live With Register.com

Adding Your Domain to Your Dashboard


Before taking your site live, you will want to make sure that you add your domain name within the Greenhouse. You can follow these steps to do so:

Step 1 - Go to your Dashboard
Step 2 - Click the More Button (located under Edit Site)
Step 3 -  Click Domain Management
Step 4 - Click Add A Domain and then enter your domain yourdomain.com. *Note: Be sure when you enter your domain name to use lowercase letters. Using any uppercase letters may cause issues with your site going live.
Step 5 - Click Add Domain to save your domain name to your account.
Step 6 - Click Add A Domain again, and enter your domain name with www (ie www.yourdomain.com). This will help allow your site to pull up whether or not your users type www.yourdomain.com or yourdomain.com.
Step 7 - Click Add Domain to save your changes.

Once this has been completed, you can continue with pointing your domain by following the steps below.

Updating Your IP Address With Register.com


If you registered your domain name through Register.com, here are the steps you will take to make your website live:                          

Step 1 - Go to Register.com and click on the link in the top right corner called Manage Account

Step 2 - Enter your username and password

Step 3 - Hover your mouse over Domains and then select Manage. If you have more than one domain name, you will then want to click on the domain name that you want to work with            


Step 4 - Scroll down to the bottom of the page and under Advanced Technical Settings you will find a column with an A in it. Go to the right and click Edit IP Address Records.           

If Advanced Technical Settings shows, "You are unable to modify these settings because you are no longer on Register.com's DNS. Please click Restore Default DNS Server settings if you would like to switch back to Register.com's DNS." HOWEVER, this will change all the other settings for your domain, which means that your email (MX) records will go down. You may want to stop and read our help article about name servers here.

Step 5 - On this page, add one @ symbol in the areas provided to the left. Have @ point to this IP Address -  Add another A-record where the host is www, and point it to as well. 

Step 6 - Once you've entered the IP Addresses in the field, click Continue once and then click Continue again on the next page            

Keep in mind: 

  • Although in most cases you should be able launch your website within an hour of changing the DNS settings, this process can take up to 24 hours. Test to see if you can launch your website after you follow these steps but remember it may not work right away. For more information on this process, check out our Trouble Launching Your Site article.

Changing Your Nameservers

Step 1 - Under the "Advanced Technical Settings" section you will will see some text in yellow which tells you to click on "Restore Default DNS Server Settings"

Step 2 - Go directly above and you will see text in blue that says "Restore Default DNS Server Settings" with an arrow next to it. Go ahead and click that arrow next to the sentence.   

Step 3 - Once you have clicked "Restore Default DNS Server Settings", the Advanced Technical Settings section will change to allow you to edit the A Records.


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