Adding & Removing Documents In Your Media Player

The Media Player provides you with many different levels of functionality for your viewers. You can attach a document to each Media Player item, like sermon notes. Adding A Document To Your Media Player


Step 1 - Click within the Media section and select the file that you would like to edit.

Step 2 - Click the Edit button in the top right corner of the file at the top of the section.


Step 3 - Click on the Attachments tab and then click the Add A File button.


Step 4 - Once you have selected your file, you can add additional files as well as change the title of your files. Once you are done, click the Save button.

Congratulations! You have successfully attached a document to your Media Player.

Keep in mind: If you are having issues uploading the file, check to make sure the filename does not contain special characters or spaces. We recommend only using letters and numbers in the filename itself. Any special characters (@,#,$,%,/,_,-,",etc) can cause errors when uploading. Try to rename the file on your computer with letters or numbers and then upload the file with the new name.

Removing Documents From Media Player


Step 1 - Click within the Media section and select the file that you would like to edit.

Step 2 - Click the Edit button in the top right corner of the file at the top of the section.


Step 3 - Click on the Attachments tab. You will see a red circle with an X next to your document. Click the red X to remove the file and then click Save. 

Trouble Uploading a Document

If you're seeing an error message when you click on the document after it's uploaded, it most likely means there is an issue with the filename. We recommend only using letters and numbers in the filename itself. Any special characters (@,#,$,%,/,_,-,",etc) can cause errors when uploading. Try to rename the file on your computer with letters or numbers and then upload the file with the new name.

Updated

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request